Announcement on Suspension of Solana (SOL) Deposit and Withdrawal Services

Dear Basekx Users,

Due to the recent sudden surge in transaction volume on the Solana (SOL) network causing network congestion, some on-chain transactions have been affected. To ensure the safety of user assets and the stable operation of overall trading services, Basekx will temporarily suspend deposit and withdrawal services for the Solana (SOL) network effective immediately.

Currently, our technical team is closely monitoring the Solana network status and actively addressing related issues. During the suspension, we will prioritize maintaining the normal operation of other blockchain networks and will resume SOL deposit and withdrawal services as soon as the Solana network recovers.

Please note:

• During the Solana (SOL) network suspension, please do not deposit SOL to Basekx’s SOL deposit addresses to avoid delays in asset arrival or other anomalies.
• SOL withdrawal services are also temporarily suspended; please be patient while waiting for the service to resume.
• Once SOL deposit and withdrawal services resume, Basekx will promptly issue an announcement to notify users.

We sincerely apologize for any inconvenience caused and thank you for your continued support, patience, and understanding of Basekx. 

The Basekx Team
August 20, 2026